Service

CRM & Operations Systems

Run the business from one system, not inboxes.

Run the whole business from one place — records, follow-up, and the next action — instead of inboxes, spreadsheets, and staff memory.

ironoxclinic.com
IronOx Clinic — the live website

What this improves

More time

Gives staff fewer calls, forms, spreadsheets, checks, and follow-ups to chase by hand.

Lower risk

Reduces operational, clinical, security, compliance, or data-quality risk.

Clearer operations

Gives the business one source of truth and measurable control.

Less admin

Moves work from phone, inbox, spreadsheets, and paper into a system.

More money

Captures payments, repeat business, donations, subscriptions, or lower operating cost.

Proof from real work

More timeLower riskClearer operations

IronOx Clinic

5-Role Clinical CRM

Workflow: 5-Role Clinical CRM

Before: Staff needed to handle patient records, signed consent, blood-test results, and GP letters across different roles — without paying for off-the-shelf software and without messy spreadsheets.

Outcome: Staff swap paper and spreadsheets for one tidy system with a full record of every action. Reading blood tests from a photo saves real time per patient, and locked consent means the clinic is legally covered from day one.

System: One system covers the whole patient visit: a guided intake form, signed consent that locks once it's done, AI that reads blood-test results straight from a photo, GP letters and invoices generated for you, and a record of every action for your protection. Each staff member only sees what their job needs.

Proof: Runs the whole clinic in one place — patient intake, signed consent, AI blood-test reading, GP letters, and a full record of who did what.

See the module
Less adminClearer operationsMore time

South Wales Driver Medicals

One System to Run All 7 Clinics

Workflow: One System to Run All 7 Clinics

Before: Seven clinics were run across scattered spreadsheets, paper, and disconnected tools, with no single view of the business.

Outcome: The whole business runs from one screen instead of scattered spreadsheets, invoicing for fleet and employer clients is handled in-house, and roughly 10 hours of admin a week disappears.

System: One system for everything staff need to run the clinics: a shared calendar, staff rotas, customer records, invoicing for fleet and employer clients, and reporting across the whole business — with each person seeing only what their role needs.

Proof: Runs all 7 clinics from one place — calendar, staff rota, customer records, invoicing, and reports — saving roughly 10 hours a week.

See the module
Less adminClearer operationsMore money

UMMATICS

Publishing, Donations and Search in One System

Workflow: Publishing, Donations and Search in One System

Before: The think-tank publishes six different kinds of work and needed one system that walks each one through a set approval path, takes Gift Aid donations, makes print-ready PDFs, and runs a search that understands Islamic academic terms.

Outcome: Every kind of publication follows the same clear path, with the right people approving the right steps and citations checked automatically — no ad-hoc sign-offs, no confusion over who does what, no PDFs made by hand. Donations and search are part of the system itself, not bolted-on add-ons.

System: One system that handles six kinds of publication. Every piece moves through a set path — draft, in review, needs revision, approved — with each of the 5 staff roles able to do only its part, a final check before anything goes live, and citations verified along the way. It also takes one-off and recurring donations with UK Gift Aid through Stripe, produces print-ready PDFs that handle Arabic and footnotes, and runs a search tuned with 175 Islamic-academic terms.

Proof: Six kinds of publication run through one set approval path and 5 staff roles, plus Gift Aid donations, print-ready PDFs, and search that understands Islamic terms.

See it in the full system

When you need this

  • The business runs on inboxes, spreadsheets, paper, and staff memory.
  • Records, follow-up, and next actions need one home.
  • Off-the-shelf tools don't match how your team actually works.
Get your build plan